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Troubleshooting

"Failed to add Brevidy Captions effect"

Fix captions or titles that won't create because the Brevidy Captions effect isn't installed or loaded yet, usually with one Premiere restart.

Brevidy draws captions and titles with its own Premiere effect, Brevidy Captions. Premiere only loads effects when it starts, so after Brevidy installs or updates the effect, Premiere needs one restart.

What you might see#

  • Failed to add Brevidy Captions effect (…). Confirm the plugin appears under Effects → Brevidy.
  • The Brevidy Captions effect isn't loaded in Premiere yet. Restart Premiere Pro to finish installing it.
  • The Brevidy Captions effect isn't installed yet. Click Install now on the Brevidy notice, then restart Premiere Pro. (Windows)
  • A notice titled Restart Premiere Pro to finish or Restart Premiere Pro to load Brevidy Captions.

Restart Premiere once#

  1. Save your project.
  2. Quit Premiere completely: Premiere Pro > Quit Premiere Pro (Mac) or File > Exit (Windows). Closing the project window isn't enough.
  3. Reopen Premiere and your project.
  4. Create your captions or title again.

On Windows: approve the install#

If the Brevidy notice asks you to install the effect, click Install now, then Yes on the Windows permission prompt, then restart as above. Clicked No, or can't approve it on a work computer? See If Brevidy asks to install the captions effect.

"Premiere didn't make the new caption layer available to Brevidy"#

The effect is installed, but Premiere didn't let Brevidy see the new caption layer in time. Older versions showed Could not find QEClip.

  1. Try again.
  2. If it keeps happening, choose Sequence > Add Tracks, add an empty video track above your footage, and try again.
  3. Still failing? Restart Premiere.

If that didn't work#

  1. Update Brevidy: click the version number at the bottom of the panel (for example V: 2.0.12), then restart Premiere.
  2. Still failing? Quit Premiere, download the installer again from your dashboard, run it, and reopen Premiere.
  3. If the error comes back, click Copy diagnostics on the notice and contact support.

To check that Premiere sees the effect, search Brevidy in the Effects panel (Window > Effects). You don't need to add it yourself.

Checked against Brevidy 2.0.12